REFUND POLICY
365-Day Guarantee — Our Word
We believe in Total Soothe so much that we back it with a full 365 days from delivery to try it out. If you're not completely satisfied — for any reason — we'll refund your money. No questions asked, no hassle.
How It Works
- Email us at ecom@theleadgenpartners.com within 365 days of delivery
- Include your order number and reason for the return (optional)
- We'll send you the return address
- Your refund is processed within 14 days of receiving the returned product
- The refund is credited back to your original payment method
Right to Cancel
You may also cancel your order within 14 days of delivery for any reason, without needing to provide a justification, in accordance with applicable consumer protection laws.
Product Quality Guarantee
All our products are covered by a standard quality guarantee. If you receive a defective or non-conforming product, you're entitled to a repair, replacement, or full refund.
Conditions
- The product must be returned complete with all original packaging
- Return shipping costs are the customer's responsibility, unless the product is defective
- Refunds include the full product price, taxes included
Support
For any questions about returns or refunds: ecom@theleadgenpartners.com — we respond within 24 hours.